FAQs
WHAT HAPPENS IF I SHOW UP LATE?
If you are more than 15 minutes late for a session under 30 minutes, your session will be automatically canceled, and an additional retainer/sitting fee will be required to reschedule. For a 2-look session, you may still proceed with your session, but this will reduce your session time and may limit the number of looks. If you choose to continue with the remaining time, please communicate this decision as soon as possible. This option is only available if the remaining balance has been paid prior to your arrival.
If your session exceeds the scheduled time and you wish to continue, additional charges will apply for the extended service.
CAN I RESCHEDULE MY SHOOT DATE?
You may reschedule as long as you notify me within 48 hours of your session. If the notice is less than 48 hours, an additional retainer/sitting fee will be required. Rescheduled dates must fall within the same month as the original booking; otherwise, a new retainer/sitting fee will be necessary to secure a new date.
HOW LONG DOES A SESSION LAST?
Session durations typically range from 30 minutes to 2 hours, depending on the type of session you’ve selected. Please note, your session will begin and end at the scheduled time listed on your invoice. For one-look sessions, although a dressing room is available, I highly recommend arriving dressed to make the most of your session time. If the session runs over, you will be invoiced for any additional time should you wish to continue.
WHAT IS MY REQUIRED BALANCE AND WHAT IS IT USED FOR?
The required balance is the amount specified in your selected package. A $100 retainer/sitting fee is part of your total balance and is due prior to your special day. This fee secures your chosen date and time and will be applied to your final balance. Please note that your booking is not confirmed until the retainer/sitting fee has been paid. The remaining balance is due before or on the morning of your event.
Please be aware that ALL RETAINER/SITTING FEES ARE FINAL AND NON-REFUNDABLE. If you need to reschedule, contact me as soon as possible so I can adjust accordingly. Retainer fees are transferable as long as they are used within the specified timeframe.
If I am notified less than 48 business hours before your session, or less than 7 days before a larger event (such as a wedding or concert), the retainer fee will no longer be transferable, and a new retainer/sitting fee will be required to rebook your session. No photography services will be provided without full payment.
DO I NEED TO BRING ANYTHING TO MY SESSION?
For standard sessions, the studio provides minor props like couches, chairs, and stools for your use. However, if you have a specific prop in mind for your session, I encourage you to bring it, and I’ll do my best to incorporate it into your photos. Please avoid bringing items you wouldn’t want featured in your images. If you have a particular vision that involves more than just minor props, consider selecting a set build when filling out the interest form. Please note that set builds incur additional fees due to the need for special props and extra time for setup and breakdown.
HOW LONG DOES IT TAKE FOR MY PHOTOS TO COME BACK?
After selecting your photos, the final edits will be delivered within a 2-week turnaround. All retouched digital images will be sent through an online gallery, where you can download and share them. If there is any outstanding balance, retouching will not begin until the balance is paid, followed by the 2-week processing time. If you require expedited service, rush options are available for purchase, either for individual images or as a package.
WHAT IS BOOK A LOOK?
“Book A Look” is designed for individuals or couples who are comfortable giving me COMPLETE creative control over their session. This includes my choices for the set, wardrobe, makeup artist, style, and hairstyle. The goal of “Book A Look” is to alleviate the stress of planning for my clients, but it requires full adherence to my selections. If a client deviates from these specifications, they will be responsible for the cost of a standard session and will no longer qualify for “Book A Look” unless any changes have been approved before the shoot. Additional details will be provided if you choose to book this experience.
DO YOU PRINT IMAGES?
Unfortunately, I do not offer prints as part of my services. However, the online gallery with your finalized images will grant you the ability to download and print them as you wish. I’m happy to provide recommendations for print services if needed. Please note, I do NOT recommend using commercial printers like Walmart or Walgreens, as the quality may not be suitable for professional photos.
WHAT SHOULD I/WE WEAR?
Wear whatever makes you feel most like yourself, whether that’s casual or dressed up. I do recommend avoiding clothing with text, characters, or images, as it can be distracting in photos. For group photos, it’s great to coordinate your outfits with complementary colors, but you don’t need to match exactly.
For a maternity session, I suggest choosing something that highlights your baby bump to really capture the beauty of this special time.
WHEN DO I HAVE TO PAY AND WITH WHAT FORM?
The retainer fee is due immediately to secure your session and will be applied to the total balance. The remaining balance is due at the start of your shoot. Accepted forms of payment include Zelle (using the email address [email protected]) or Apple Pay.
If you’ve selected additional images with your session, you will receive a separate invoice, and payment must be made promptly in order for the editing process to begin.
Your remaining balance can be paid in cash or via Zelle/QuickPay to [email protected]. Please note, for all Indianapolis clients, I am no longer based in Indianapolis. The remaining balance is due the evening before or by 8 am on the morning of your session, unless a travel fee applies.
Please be aware that payments made via Apple Pay incur an additional $5 transfer fee.
CAN I BRING A FRIEND ALONG?
Yes, as long as they don’t negatively impact your session, I’m fine with additional guests. Please be mindful of the number of people you bring. Due to COVID, I try to keep the number of people in the studio to a minimum, but I completely understand the importance of having your support system with you.
CAN YOU HELP ME FIND A MAKEUP ARTIST?
Of course! I have a list of fantastic makeup artists that I recommend to my clients. Just a reminder, makeup must be completed before the start of your session. Your makeup artist can accompany you for any minor touch-ups during the shoot, but please keep in mind that this may cut into your session time.
HOW MUCH ARE ADDITIONAL PHOTOS?
For all standard sessions, additional images are $25 each. Family photos are $35 per additional image. For Book A Look and Concept Sessions, the cost is $45 per extra image. If you’d like to purchase more images after your session, you’ll receive an invoice with further instructions once you’ve selected your photos. Please note, the additional balance must be paid promptly to begin the editing process.
CAN I HAVE MY UNEDITED IMAGES?
I’m sorry, but under no circumstances do I provide raw/unedited images. Unedited images can be viewed, but they will have a logo over them. However, you can pay to have any additional images edited if you’d like.
WHAT IF I NEED MY EDITS RUSHED?
If you need your photos before the standard two-week turnaround, you have the option to purchase a rush fee for individual images or as a package.
WHAT DO I NEED TO DO AFTER MY SESSION?
After your session, you will receive an album within 24 business hours containing all the images from your shoot. The album will include instructions on how to select the images you’d like to have retouched for your final album. Once you’ve made your selections, your part is complete! I understand you’re excited to see your photos, but please refrain from reaching out before the deadline date.